Terms and Conditions
Your tour fare covers arrangements and services including hotel accommodations, meals as per the itinerary, gratuities, ground transportation, guiding services, and special tour inclusions as described. All fares, quoted in US Dollars, are per guest and based on double occupancy.
Not included in your tour fare is airfare to and from final destination, and items of a personal nature, i.e. laundry, communications, etc. Participants are encouraged to purchase airline tickets no sooner than 90 days before the tour begins to avoid airline cancellation penalties if a tour is canceled or otherwise modified. The Museum accepts no liability for the purchase of non-refundable airline tickets.
All fares indicated in this brochure are subject to change without notice. Special programs are all subject to change and/or cancellation without notice. Under normal conditions, the tour fare is guaranteed at the time of booking. However, the fare you pay is determined far in advance of initial departure on the basis of then-existing projections of fuel and other costs. In the event of any significant change in such costs beyond our control, including but not limited to increases in the price of fuel, currency fluctuations affecting our costs, increases in government taxes or levies, or increased security costs, the Museum reserves the right to add a surcharge to cover such unexpected costs.
The Museum tour programs are priced on a minimum number of paying participants, and if this number falls below the minimum level, the Museum reserves the right to recalculate the tour fare based on the actual number, with additional costs being passed on to the participants.
To reserve your tour reservation, please submit an initial deposit of $2,000.00 per person that is required within five (5) days of booking. Final payment is due no later than 120 days prior to departure. All reservations are subject to cancellation if payments are not received by the applicable due date. Payment by check is preferred in order to reduce costs to the Museum. VISA, MasterCard and American Express are also accepted.
Should it be necessary to cancel your reservations, please contact the Museum immediately at 1-877-813-3329 x 257 and then confirm your cancellation by fax or letter. Deposits and any payments are refundable, less a $1,000-per-person cancellation fee until 120 days prior to departure, at which time the following cancellation penalty fee schedule does apply:
- 120 to 91 days $1,500-per-person
- 90 to 61 days 50% of full fare
- 60 days or less 100% of full fare
Trip cancellation insurance is strongly recommended. No refund or adjustment will be made in the event of interruption or cancellation of the tour after the commencement of same.
Health & Medical Requirements
All guests are required to report in writing to the Museum at the time their reservation is made if they have:
- Any physical or mental condition that may require medical or professional treatment or attention during the tour
- Any condition that may pose a risk to one’s self and/or other participants on tour
- Any condition that may require health aids, i.e., oxygen, walkers, crutches, etc.
- Any intention or need to use a wheelchair while on the tour
By booking passage the guest represents and warrants that he/she is physically and otherwise fit to travel and traverse beaches and battle site terrain, and that guests will comply at all times with applicable rules and regulations of the Museum. The Museum reserves the right without liability to require a passenger to leave the tour or to refuse to board and transport a guest who, in the judgment of the Museum, is unfit to travel or may require care beyond that which the Museum is reasonably able to provide.
We highly recommend that participants purchase a travel insurance package that provides medical coverage since most U.S. policies do not provide coverage outside the United States.
Luggage will be limited to one (1) suitcase and one (1) carry-on per person to ensure that there is enough room on our motor coach for all passenger luggage. All luggage must be securely packed and clearly labeled. We recommend that all participants purchase baggage loss and damage insurance. Soft-sided luggage is recommended. Please see airline weight and size restrictions for luggage on international flights. The Museum is not responsible for loss or damage to luggage or any other personal item during air travel, hotel packages, land programs, or shore excursions. Under no circumstances may dangerous items (i.e. explosives, firearms, liquid oxygen, combustible or illegal substances) be taken on the tour. We recommend that you hand carry travel documents (passports and tour tickets), medications and valuables, and check with your airline regarding carry-on baggage restrictions. These items are the full responsibility of the guest at all times. The Museum shall not be responsible for the loss of or damage to such personal items.
Land Tours, Lectures, and Personalities
All land tours are operated by independent contractors and the Museum acts only as a booking agent and shall not be responsible for any loss, injury or death arising out of any service provided. These independent contractors may impose additional limitations of liability. Other independent contractors retained by the Museum such as lecturers, guest personalities and entertainers are subject to change and/or cancellation without notice.
Daily Optional Excursions
Daily optional excursions are offered in place of the regular touring itinerary and are subject to minimum passenger counts per excursion. Additional surcharges apply to these optional excursions. If the minimum passenger count is not reached, guests will receive a refund of their surcharge fee and may join the regular itinerary. Excursions are operated by independent contractors and the Museum acts only as a booking agent and shall not be responsible for any loss, injury or death arising out of any service provided. These independent contractors may impose additional limitations of liability. Contact the Museum’s travel professionals at 877-813-3329 x 257 for pricing and schedules for optional excursions.
All travel documents (air and tour tickets, passport) are the responsibility of the guest. It is also your responsibility to comply with all customs requirements. Without the required documents, you may be denied boarding and the Museum will not be liable for such denial or bear any financial responsibilities.
Security measures imposed by governments may change from time to time and you will be required to comply with them. We will endeavor to provide you with notice of measures which may affect you; but complying with any such requirement is your responsibility.
Limits on The National WWII Museum Responsibility
The National World War II Museum Inc., a New Orleans, Louisiana based nonprofit 501C(3) organization, its employees, officers, directors, and assigned agents (collectively referred to in this brochure and Responsibility clause as The Museum) do not own or operate any entity which is to provide goods or services for your trip. The Museum purchases transportation, lodging accommodations, restaurant, ground, guiding and other services from various independent contractors. As a result, The Museum is not liable for any negligent or willful act of any such person or entity or any third person.
In addition and without limitation, The Museum is not responsible for any injury, financial or physical loss, death, inconvenience, delay, or damage to personal property in connection with the provision of any goods or services whether resulting from, but not limited to, acts of God or force majeure, illness, disease, acts of war, civil unrest, insurrection or revolt, strikes, criminal or terrorist activities of any kind, overbooking or downgrading of services, food poisoning, and mechanical failures of transportation vehicles.
There are inherent risks in traveling to foreign countries which can lead to illness, injury or even death. These risks are increased by the fact that we do visit remote locations, far from medical facilities. Passengers assume all risks associated with participating in a National WWII Museum tour.
The National WWII Museum reserves the right to cancel reservations and bookings for any reason, whether or not a deposit has been received.
In such event, the Museum’s only responsibility will be to refund to the passenger(s) the amount of money received by the Museum. This excludes funds paid to third parties such as airlines, insurance companies, etc. The Museum reserves the right to photograph its tour programs and participants, and use these images in promotions.
The Museum is not responsible for misprints in tour promotional material.